Workshop Inside Sales
Parc Hôtel Alvisse, Luxembourg
You want to boost your Customer Service employees towards a new value-added business. You want to make them more autonomous with your customers and develop a new sales communication strategy, all in collaboration with the sales forces.
Achieve better results through commercial attitude and proactive call management
Achieve better performance through improved maintenance structure in contact with customers and/or prospects
Knowledge and understanding of the client
Make interesting proposals to customers and prospects
Connect the client’s needs to the proposed offer
Bringing the client to a decision: closing techniques
The difference between incoming and outgoing calls
Have more impact on your contact
Propose an attractive offer with appropriate argument
How to recognize purchasing signals?Dynamically exploit purchasing signals
Manage any objections
Conclude each interview in a positive manner
Formulate own objectives in an action plan
Target audience :
Employees of the internal sales department in contact with customers, in order to offer their services, for sale and after sale. Their activities are part of a team’s commercial approaches in collaboration with the field team, such as independent approaches from an internal and autonomous service.
All-in at the Parc Hôtel Alvisse in Luxembourg (welcome breakfast, morning and afternoon sweets, lunch and drinks).
Welcome from 8am.
Workshop from 9 to 6pm.
Hôtel night at special rate.
Looking forward to meeting you!
The G2E Team
Contact: +32.4126.96.36.199 or email@example.com